How It Works | MSME Consultant

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STEP 1

Choose Your Service

Browse our catalog of 50+ services across 7 categories. Each service page shows you exactly what documents you need, how long it takes, what the process involves and the transparent platform fee. No surprises, no hidden costs.

🏭 MSME Services 💰 Tax & Compliance 🏢 Business Registration 🏗 Land Schemes

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STEP 2

Pay the Platform Fee

Pay a small platform fee securely via Razorpay — India's most trusted payment gateway. This fee is what unlocks the ability to see and select verified vendors in your area. This fee is 100% refundable if we cannot find a vendor in your pincode. The vendor's service fee is separate and paid directly to them only after completion.

✅ Razorpay secured | 100% refundable | UPI, card, netbanking accepted

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STEP 3

See Verified Vendors Near Your Pincode

After payment, you see a list of verified consultants in your area who are specifically empanelled for the service you chose. Each vendor card shows their rating, number of cases completed, response time, languages spoken and years of experience.

📍 Vendors matched by pincode | Filtered by service empanelment | Sorted by rating

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STEP 4

Select Your Expert & Upload Documents

Choose the consultant that fits you best — based on rating, location, experience or languages spoken. Once selected, you get access to your private client portal where you can securely upload all required documents. Your documents are encrypted and only visible to your assigned vendor.

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STEP 5

Track Progress & Get It Done

Track your case in real time on your client portal. Get WhatsApp updates at every step. Once your work is completed and you have received your certificate/acknowledgement, you pay the vendor fee directly to the consultant. No advance payments ever.

📱 WhatsApp updates

📋 Portal tracking

💰 Pay after completion

Common Questions

Frequently Asked Questions

What exactly is the platform fee and why do I pay it first?

The platform fee is a small amount that covers our cost of verifying vendors, maintaining the platform, and providing you with a secure document vault and tracking portal. It is charged before vendor selection because it filters out non-serious enquiries and ensures vendors only get committed clients. It is 100% refundable if no vendor is found in your area.

How do I pay the vendor? When do I pay them?

The vendor fee is paid directly to your consultant after the work is completed and you have received the outcome (certificate, filing acknowledgement etc.). You never pay the vendor in advance. Payment is made directly — via UPI, bank transfer or as agreed with the vendor.

Are all vendors verified? How do you verify them?

Yes. Every vendor goes through our onboarding process where they submit identity documents, professional qualification proofs (CA certificate, CS certificate etc.) and are empanelled only for services they are qualified to provide. Vendors are reviewed periodically based on client ratings and feedback.

What if I am not satisfied with my vendor?

You can request a vendor change within 2 hours of selection at no extra cost. For cases already in progress, contact our support team and we will mediate and assign a new vendor if needed. Your satisfaction is our priority.

Is my Aadhaar and PAN data safe on your platform?

Absolutely. All documents are stored in an encrypted private vault accessible only by you and your assigned vendor during an active case. We do not share your data with any third party. Documents are automatically archived 3 years after case closure.

What if no vendor is available in my pincode?

If no vendor is found in your pincode, we first try to expand to nearby pincodes. For many services, we also offer remote/online vendors who can serve you digitally. If we still cannot find a suitable vendor, your platform fee is 100% refunded.